Who we are
We are a Chessington-based taxi and private hire firm. Our main job is getting local people to and from the airports and London stations, and we also carry passengers on everyday journeys around the area: school runs, hospital appointments, trips to the shops and nights out.
Being local matters in this line of work. Our drivers use the A3, the A243 and the M25 every day. They know how the Hook junction behaves at 8am, when the M25 near Heathrow backs up and which side road avoids the queue on Tolworth Broadway. That knowledge helps us plan pickup times that work.
Where we work
We cover Chessington and the neighbouring towns and villages in the Royal Borough of Kingston upon Thames and north Surrey, including Hook, Tolworth, Surbiton, Kingston, Malden Rushett, Epsom, Ewell, Claygate, Esher, Worcester Park, Leatherhead and Oxshott. You can see each place, with typical journey times, on our areas we cover page.
For airport and long-distance journeys, we regularly travel much further. If you are unsure whether we can help, just ask.
How we work
We keep our service simple and honest:
- Fixed fares. We agree the price when you book. It does not rise because of traffic or a longer route.
- 24/7 availability. Our phone line is open around the clock, every day of the year.
- Flight tracking. For airport pickups, we follow your flight so the driver adjusts to your real landing time.
- Meet and greet. Your driver can wait in the arrivals hall with a name board.
- Child seats on request. Tell us ages when you book and we will bring the right seat.
- Card and cash. Pay whichever way suits you.
Our vehicles include saloons, estates, 6 seater MPVs and 7/8 seater people carriers, so we can match the car to your group and luggage. See our 6 seater taxi and 7 seater taxi pages for group travel.
Licensing and safety
We operate as a licensed private hire operator. Our operator licence number is [TfL private hire operator licence number]. All our journeys must be pre-booked, as the law requires for private hire vehicles. If you have any questions about our licensing, insurance or driver checks, please contact us and we will answer them directly.
Our team
Our office team takes bookings, plans each day's journeys and stays in touch with drivers on the road. [Add the names or roles of the people behind the business here, for example the owner or operations manager, with a short line about each. Only include people who agree to be named.]
Why choose a local firm
Large booking apps are convenient, but they cannot always guarantee a car for a 4am airport run, and prices can rise at busy times. As a local firm, we agree a fixed fare when you book and plan your pickup in advance. You can call us and speak to someone who knows the area, whether you need to change a booking or ask about child seats, pets or luggage.
We are also happy to help with regular journeys, such as a weekly school run, that apps are not designed for.
Feedback and complaints
We want every journey to go well, from the first phone call to the moment you arrive. If something is not right, please tell us by phone or email so we can put it right. We also welcome suggestions, whether about our website, our booking process or anything else. Honest feedback helps us improve the service for everyone.
Get in touch
The quickest way to book is to call us on 020 3198 8497. You can also email info@chessingtonairporttransfers.co.uk or use the booking form at the top of this page. Have a question first? Our FAQ page covers the common ones, from fares and payment to child seats and luggage.